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UVdesk

Open-source · self-hostable · replaces 1 SaaS tool on os-alt

uvdesk/community-skeleton · stale · ★ 18.6k · last commit 7mo ago · 77 open issues

License: MIT

Good fit for E-commerce support teams that want order-context shown alongside the ticket without extra plugins.

Weak at UI feels more 'tickets' than 'shared inbox' — a different mental model than Help Scout if email-conversations are your primary metaphor.

In a terminal? npx -y github:SolvoHQ/os-alt-cli helpscout prints the Help Scout comparison table including UVdesk. how the CLI works →

Replaces these SaaS

  • Help Scout · Customer support helpdesk / shared inbox

    Pull `webkul/uvdesk` from Docker Hub. UVdesk has a Help Scout migration module in its Marketplace — install via Composer, supply API credentials, and it pulls tickets, customers, and KB articles. Native e-commerce integrations (Shopify, Magento, WooCommerce) make it a fit for online retailers leaving Help Scout.

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